Shipping policy
Thank you for visiting and shopping at DREAM CLOUD BOUTIQUE LLC. The following are the terms and conditions that constitute our Shipping Policy.
Order Processing Time
All orders placed on DREAM CLOUD BOUTIQUE LLC are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional transit days for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email at info@dreamcloudboutique.com.
Shipping Transit Time
Once your order has been processed and shipped, the estimated transit time for delivery is 5-8 business days.
Shipping Cut-off Time
Our daily shipping cut-off time is 5:00 PM EST. Orders placed after this time will begin processing on the next business day.
Shipping Costs
DREAM CLOUD BOUTIQUE LLC offers Free Shipping on all orders to our specified destinations.
Shipping Carriers
We partner with reliable shipping carriers to ensure your order arrives safely and efficiently. Our primary carriers include FedEx, UPS, and USPS.
Shipping Destinations
DREAM CLOUD BOUTIQUE LLC currently ships to addresses within the United States and Canada.
International Shipping
For orders shipped to Canada, please be aware that customs duties, taxes, and fees may be levied by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information on potential charges.
Tracking Your Order
Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
Incorrect Address or Undeliverable Packages
It is the customer's responsibility to ensure the shipping address is entered correctly. If a package is returned to us due to an incorrect or undeliverable address provided by the customer, the customer will be responsible for any re-shipping fees. We will contact you to arrange for re-shipment.
Lost or Damaged Packages
DREAM CLOUD BOUTIQUE LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Contact Information
If you have any questions about our Shipping Policy, please contact us:
Dream Cloud Boutique, LLC
Phone: +1 888-413-6455
Email: info@dreamcloudboutique.com